Business Communication (MGT 205)

Tribhuvan University · Business Communication (BBS 2nd Year) · 2082 BS — 12 questions — a free old question paper on Goodone.club’s exam-paper archive.

  1. Explain the major comparison between man and fly in William Blake's "The Fly". [5 marks]
  2. How does Katherine Mansfield's story "Her First Ball" explore the tension between illusion and reality? [5 marks]
  3. According to J. Lewis Thomas, the wart curer must be a "cell biologist of world class". Why? [5 marks]
  4. Matthew Arnold's poem "Dover Beach" is a lament for humanity in the face of modernity and progress. Explain with reference to textual details. OR Based on your reading of Ellen Goodman's essay "The Company Man," illustrate specific traits and actions that define Phil as 'a company man'. How do you think 'a company man' can decrease one's stress level? [10 marks]
  5. Ernest Hemingway's "The Old Man at The Bridge" highlights consequences of armed struggle on innocent civilians. Explain this statement with reference to the tragic plight of the old man in the story. OR Jamaica Kincaid's "Girl" illustrates overwhelming admonitions required to be a 'proper woman'. Do you think those admonitions are applicable in Nepal too? Why or why not? [10 marks]
  6. How does Gary Snyder's "Etiquette of Freedom" serve as a fundamental critique of the modern, consumerist definition of freedom? Explain. OR Draw a comparison of the similarities and differences between Lekhanath Paudyal's "The Parrot in the Cage" and Rainer Maria Rilke's "The Panther". [15 marks]
  7. Define the following business communication terminologies/phrases. a. Active listening b. Jargon c. Rapport building d. Resume e. Postscript [5 marks]
  8. Rewrite the following sentences choosing the best alternative. a. ........ is written with the purpose of convincing someone outside the organization to buy a product or service. (i. An internal proposal ii. A memo iii. An external proposal iv. A report) b. ......... help us understand the communicator's emotions, attitudes, and feelings. (i. Nonverbal communication cues ii. Visual aids iii. Itineraries iv. Graphs and diagrams) c. Effective communication skills ......... a successful career, workplace excellence, and enhanced productivity. (i. obstruct ii. bypass iii. hinder iv. ensur... [5 marks]
  9. Why is analyzing the audience important to deliver an effective presentation? What steps would you take to analyze the audience during the presentation? [6 marks]
  10. Think of a business, product, or service that you want to launch in the near future. Write a short business plan to present to a group of prospective investors. [8 marks]
  11. Write an email to a friend advising her about the process of writing an effective report. [8 marks]
  12. Read the given case and answer the questions given at the end. ABC Bank (a mid-sized commercial bank in Nepal) has historically relied on its extensive network of 120 physical branches as its primary customer touch point, particularly for cash transactions and loan applications in semi-urban and rural areas. Facing intense competition from digitally-focused rivals (who are capturing the younger, urban demographic), ABC Bank invested $4 million over the last two years in a new Mobile Banking App and a digital loan origination system. The bank's goal was to shift 70% of routine transactions (dep... [18 marks]