National Examinations Board Grade 12 Business Studies — Grade Increment (Supplementary) 2080 (2023) (Set B)

National Examinations Board · Business Studies (Grade 12) · 2080 (2023) BS · Grade Increment (Supplementary) Examination — 22 questions — a free old question paper on Goodone.club’s exam-paper archive.

  1. Write the meaning of middle-level management with an example. [1 marks]
  2. Describe the essential features of management. [5 marks]
  3. Draw a matrix organizational structure for an industry. Describe its advantages and disadvantages. [8 marks]
  4. Define decision making. [1 marks]
  5. Describe the principles of administrative management. [5 marks]
  6. Which leadership style is appropriate for an organization having highly skilled, trained and professional staff? Highlight the advantages and limitations of the laissez-faire leadership style. OR Critically examine the dual-factor theory of motivation. [8 marks]
  7. State any two types of plan. [1 marks]
  8. If you are a manager, how do you draft a plan? Describe the steps involved in the planning process. OR Explain the types of managerial decisions. [1+4] [5 marks]
  9. Formulate a business plan for a small and cottage industry including a description of the business, a description of the product and a financial plan. [8 marks]
  10. Draw a specimen of a committee organizational structure. [1 marks]
  11. Differentiate between delegation and decentralization of authority. [5 marks]
  12. What is post supervision? [1 marks]
  13. What is communication? Describe its types. [5 marks]
  14. State the types of leadership style. [1 marks]
  15. Why is effective control important in business success? Give your opinion. OR Describe the qualities of a managerial leader. [1+4] [5 marks]
  16. Draw a figure to show the types of communication a finance manager should have with a sales assistant. [1 marks]
  17. Why is talent management important for an organization? Explain. [5 marks]
  18. Write the meaning of conflict management. [1 marks]
  19. Draft an application letter to a co-operative organization for the post of credit manager, in English. [5 marks]
  20. Write the importance of supply chain management. [1 marks]
  21. Clarify the meaning of family business management. [1 marks]
  22. What are the qualities of a business letter? [1 marks]